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  KODAK VERSAMARK and PROSPER product support  
 KODAK VERSAMARK and PROSPER product support
Link to My Kodak Services, Partner Place login 
Link to portal into the new knowledge base
Our document content has migrated to a new knowledge base. Use this link to access it. Many accounts from this site have been established. Click the Forgot your password? link to receive an e-mail to reset your password. The home page also contains a link to get an account if yours does not already exist.

There is still content on this site that hasn't migrated, most notably parts lists. Manuals knowledge items are in the process of being established in the knowledge base, and other existing content may still be accessed on this support site in the interim. However, except for parts lists and manuals, content on this site is subject to obsolescence without further notice.

 
Non-migrated content 
The following items are not slated for migration to the knowledge base. These links are only available to Kodak employees:
   Feature Activation Code Viewer 
View activation codes for CS410 system controllers
May not be accessible in all browsers
 
   CS300 - Agreement number request form for License Server 
 

To be successful, you need to be productive. We understand. Our customer support services are dedicated to keeping you productive every step of the way.

We've put together a diverse team of service professionals who are dedicated to your success. We're prepared to respond globally to all of your service needs.

OUR DECLARATION OF PRINCIPLES

We are committed to delighting our customers world wide, by providing a global service infrastructure capable of delivering world-class service levels:

  • We pledge to exceed your expectations
  • We promise to listen to you carefully
  • We will serve you promptly
  • We will be your champion
  • We offer you focused solutions
  • We will keep you productive
  • We will help minimize your costs

In these ways we are determined to build long-term satisfying relationships with all of our customers, and all of us pledge:

  • To take personal responsibility for your satisfaction
  • To build personal relationships with you
  • To develop personal competence in our job duties
  • To exercise personal authority to help you
  • To continuously improve our Global infrastructure

We'll get you off to a profitable start!


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